Verizon rants here.

**Brian** · 12-13-2006, 02:42 PM

Post your Verizon rants here.

**MianoSM** · 12-13-2006, 02:46 PM

Screw Verizon.

**Spelunking** · 12-13-2006, 02:53 PM

Quote:

Originally Posted by MianoSM

Screw Verizon.

Why? PQ too good? Internets too fast?

The only thing I'm not happy with, is the fact that there is virtually no video on demand, the ones they have suck.

**ms. kat** · 12-13-2006, 02:55 PM

I have never had so much trouble paying a fucking bill in my entire life!
Verizon dsl fucked up and didn't charge my card the correct amount of $37.95. They charged $1.00 and they can't fix it from their end and said if I don't pay it, they will shut me off.
I went online to their site to pay it. That tool is unavailable, please call 1800 blah blah. I call, this system is unavailable, please call 1800 blah blah. I call them and they say they can't freaking help me.
I call verizon dsl back and they tell me if I get shut off in 10 days, then they can charge my cc the right way again and service will be restored in 24-48 hours.
What the fucking fuck is that!?
This is their fucking mistake to begin with and now they tell me I will have to wait to get disconnected before they can fix the problem?!

**Spelunking** · 12-13-2006, 03:02 PM

That sucks! They have to have a way to charge your card. You can't tell me that they just can't charge your card $36.95, that's impossible.

**ms. kat** · 12-13-2006, 03:07 PM

They said they can't because it was set up as an automatic biller. They can't over ride it.
It's bullshit.
I'm pissed.

**Zate** · 12-13-2006, 03:24 PM

i loves them.. i loves them lots !

**Spelunking** · 12-13-2006, 03:32 PM

Like I've said, the only thing I don't like is the VOD.

**adrian_302** · 12-13-2006, 04:27 PM

i hate verizon simply because i called to get a quote on Fios and a recording came on and said "our call volume is to high so call back later" and hung up on me. i wouldnt mind waiting to talk to someone, hanging up on me wasnt needed

so im staying with BHN. also a buddy of mines internet was out for days and muhammad jihad on the other end couldnt help him out so he booked a work order and nobody showed up, called again and spoke with mr jihad again and still nothing

way to go verizon!

**John** · 12-13-2006, 05:45 PM

Quote:

Originally Posted by spelunking at its finest

Why? PQ too good? Internets too fast?

The only thing I'm not happy with, is the fact that there is virtually no video on demand, the ones they have suck.

I'm glad you posted this, I had signed up for a Fios installation, but they needn't bother. I use VOD way too much. Calling to cancel now

**Graves** · 12-13-2006, 05:46 PM

bastards don't offer it near me yet.

**Spelunking** · 12-13-2006, 06:03 PM

Quote:

Originally Posted by John

I'm glad you posted this, I had signed up for a Fios installation, but they needn't bother. I use VOD way too much. Calling to cancel now

It's not that big of a deal, and I'm sure they will expand the movies. If I remember, Brighthouse had shit for a while too, now they have a ton.

**kender** · 12-13-2006, 06:50 PM

Quote:

Originally Posted by spelunking at its finest

The only thing I'm not happy with, is the fact that there is virtually no video on demand, the ones they have suck.

It may not be as vast as BH for now, but it still has alot of movies. From things that are a few years old to stuff that was just released last month. Not to mention there are free ondemand programs.

Cornwalace · 12-13-2006, 11:57 PM

I hate people that call in @ my work, threatening to go to Verizon, and it's not even in their fucking area... I can understand if it is, but, to pull stupid shit like that is beyond me, especially when they're hundred's of miles Away from the closest wires...

**Spelunking** · 12-14-2006, 09:42 AM

Quote:

Originally Posted by kender

It may not be as vast as BH for now, but it still has alot of movies. From things that are a few years old to stuff that was just released last month. Not to mention there are free ondemand programs.

have you actually seen them? The selection is crap, I'm hoping it will improve over time. It is by no means something that pisses me off, as I don't watch that many on demand things.

Garrett · 12-14-2006, 12:01 PM

Quote:

Originally Posted by SuaveMario

I hate people that call in @ my work, threatening to go to Verizon, and it's not even in their fucking area... I can understand if it is, but, to pull stupid shit like that is beyond me, especially when they're hundred's of miles Away from the closest wires...

If you work for BHN your records are out of date... the BHN rep told me i was lying when i told him i already had FIOS installed.

**Zate** · 12-14-2006, 12:27 PM

Quote:

Originally Posted by SuaveMario

I hate people that call in @ my work, threatening to go to Verizon, and it's not even in their fucking area... I can understand if it is, but, to pull stupid shit like that is beyond me, especially when they're hundred's of miles Away from the closest wires...

I hate companies who continue to rip the off because their competition isnt in my area yet. If you can drop the price $30 a month because i can now get Verizon, it makes me feel like you've been taking advantage of me and making me pay more for a service than its worth.

To me, thats the #1 thing BHN is doing wrong, they are fucking their customers. When Optus cable came online is australia, i wasnt in an area that could ge it but Bigpond still dropped their rates across the board, even in areas where it wasnt available.

Why would they do that?.. because they understood that when it WAS in that area people would go through the hassle of changing cable companies to save that $30 a month.. and if swapping wasnt going to save them any money, 90% of people wouldnt swap.

When it comes right down too it the agregate difference between BHN and Verizon services isnt that huge.. they both have their ups and downs.. but when its alot cheaper on one side.. then the reason to switch is there. Not giving the consumer the savings until its crunch time is not treating the customer like they mean more than $$$ to a company.

And now for my Verizon rant... the wireless on the MI424WR is less than pleasing.. been having isues with it with my wifes new laptop.

Luckily they left the old DLink here and i set that up to do the wireless, and turned the wireless on the WI off, problem solved.

Still they need to do something about the WI424WR wireless stuff though.

**MianoSM** · 12-14-2006, 12:56 PM

So your saying its "unfair" for a "business" to make profits?

I thought that was the point of going into business.........

**Spelunking** · 12-14-2006, 12:58 PM

Profits are one thing, when you can clearly offer it for less, and still profit, it's another. If BHN is completely willing to drop your bill $30 when you go to cancel, then they can drop your bill for $30 without worrying about it.

**Zate** · 12-14-2006, 01:31 PM

Quote:

Originally Posted by spelunking at its finest

Profits are one thing, when you can clearly offer it for less, and still profit, it's another. If BHN is completely willing to drop your bill $30 when you go to cancel, then they can drop your bill for $30 without worrying about it.

Thats pretty the point.

exploiting the fact that your customers cannot yet get the cheaper better service is not good business.. its predatory and will NOT endear your customers to you.

Losing customers wont make you much money will it.

12-13-2006, 02:42 PM	#1 (permalink)
Brian Beyond Retarded.	Verizon rants here. Post your Verizon rants here.

12-13-2006, 02:46 PM	#2 (permalink)
MianoSM Custom User Title	Screw Verizon.

12-13-2006, 02:55 PM	#4 (permalink)
ms. kat Atheist in Sarasota	I have never had so much trouble paying a fucking bill in my entire life! Verizon dsl fucked up and didn't charge my card the correct amount of $37.95. They charged $1.00 and they can't fix it from their end and said if I don't pay it, they will shut me off. I went online to their site to pay it. That tool is unavailable, please call 1800 blah blah. I call, this system is unavailable, please call 1800 blah blah. I call them and they say they can't freaking help me. I call verizon dsl back and they tell me if I get shut off in 10 days, then they can charge my cc the right way again and service will be restored in 24-48 hours. What the fucking fuck is that!? This is their fucking mistake to begin with and now they tell me I will have to wait to get disconnected before they can fix the problem?!

12-13-2006, 03:02 PM	#5 (permalink)
Spelunking still treysdad's bitch	That sucks! They have to have a way to charge your card. You can't tell me that they just can't charge your card $36.95, that's impossible.

12-13-2006, 03:07 PM	#6 (permalink)
ms. kat Atheist in Sarasota	They said they can't because it was set up as an automatic biller. They can't over ride it. It's bullshit. I'm pissed.

12-13-2006, 03:24 PM	#7 (permalink)
Zate Admin	i loves them.. i loves them lots !

12-13-2006, 03:32 PM	#8 (permalink)
Spelunking still treysdad's bitch	Like I've said, the only thing I don't like is the VOD.

12-13-2006, 04:27 PM	#9 (permalink)
adrian_302 Caribbean Queen	i hate verizon simply because i called to get a quote on Fios and a recording came on and said "our call volume is to high so call back later" and hung up on me. i wouldnt mind waiting to talk to someone, hanging up on me wasnt needed so im staying with BHN. also a buddy of mines internet was out for days and muhammad jihad on the other end couldnt help him out so he booked a work order and nobody showed up, called again and spoke with mr jihad again and still nothing way to go verizon!

12-13-2006, 05:46 PM	#11 (permalink)
Graves Fuct You	bastards don't offer it near me yet.

12-13-2006, 11:57 PM	#14 (permalink)
Cornwalace Awesome User	I hate people that call in @ my work, threatening to go to Verizon, and it's not even in their fucking area... I can understand if it is, but, to pull stupid shit like that is beyond me, especially when they're hundred's of miles Away from the closest wires...

12-14-2006, 12:56 PM	#18 (permalink)
MianoSM Custom User Title	So your saying its "unfair" for a "business" to make profits? I thought that was the point of going into business.........

12-14-2006, 12:58 PM	#19 (permalink)
Spelunking still treysdad's bitch	Profits are one thing, when you can clearly offer it for less, and still profit, it's another. If BHN is completely willing to drop your bill $30 when you go to cancel, then they can drop your bill for $30 without worrying about it.